The Funtastic Casino Terms and Conditions

The Funtastic Casino is a Professional Fun Casino supplier to corporate and individual Clients and is subject to the Terms & Conditions listed below.

A formal contract will be completed by both parties (booking form).

Review our FAQ's

Fun Casino Equipment hire and Staff

We supply
Authentic casino industry standard gaming tables.
Fully trained professional Croupiers.
Industry standard casino chips, cards, wheels and accessories.

Bookings:
We normally accept bookings up to 9 months prior to the planned event.
We will always try to accommodate last minute bookings in the event of a supplier failing to show subject to availability.

Deposits:
A modest non refundable deposit (to be agreed) is required for bookings.
We do however reserve the right to waive a deposit or request full payment to secure a booking if we deem it fair and reasonable
We will require full event details including venue address and contact numbers.

Contact:
We will keep in regular contact with you prior to the event to ensure any problems are remedied in advance.

Settlement:
Full payment must be made prior to the event or on the day before the casino opens. Payment is accepted via Bank Transfer, credit card, cheque or alternatively, cash on the day.

Delivery:
Your Fun casino hire will be delivered and assembled prior to the planned event by us. We will endeavour to assemble the fun casino prior to the arrival of your guests but this is subject to direction and discretion of the venue provider. It is the responsibility of the customer to inform us in advance of any parking issues or difficulties with regard to accessing the proposed venue. Failure to do so may result in our inability to supply our fun casino which may incur additional charges to the Client's account.

Casino Hire:
The 'hire' period does not include set up and breakdown of the casino. The hire cost of the casino will include the agreed time as so instructed on the booking form, or in certain circumstances, in agreement with the casino organiser. We can not take responsibilty for venues that begin after the agreed time of the hire in any circumstances except, where it can be shown, that through our actions we have been the cause of the delay. For instance, failure by guests to arrive delaying the start of the casino hire or delays caused by events running over into the time alloted, preventing the casino hire from beginning, is the sole responsibilty of the customer and will be included in the hire period. At the discretion of the casino organiser, we may add or adjust the casino hire period to offset anytime lost due to late starts. The decision to extend the hire by a reasonable period in the event of late starts is the sole responsibility of the casino organiser whose decision is final. No refunds will be made if the casino hire is delayed due to circumstances outside the direct control of the Funtastic Casino.

Conduct:
Our staff will conduct themselves politely and professionally when dealing with the Client and his/her guests prior to, during and after the planned event.

Collection:
Whenever possible we will dissemble and remove the fun casino at the end of the mutually agreed time period. If disassembly of the fun casino is not possible at the end of the mutually agreed time period we will secure the fun casino equipment and return at a later time. This is however subject to the direction and discretion of the venue provider.

Disclaimers:
We will at all times endeavour to live up to the high standards we set ourselves to ensure all clients receive the very best in service from The Funtastic Casino. If problems do occur (and they may do now and again) we will do all in our power to rectify and resolve problems to the Clients satisfaction. Late setups due to traffic delays that may occur from time to time will not in themselves be grounds for complaints or refunds. However, at the discretion of the management, we will strive to settle any or all complaints fairly and equitably although we can not accept liability for the chaos of the UK road system.

Reservations:
We reserve the right to end our service, at the discretion of the management, at any time during the casino hire, if it is believed that the customer, or any of their guests are acting with disruptive, dangerous or reckless conduct towards our staff or equipment during the time set aside for the Fun casino entertainment. In such an eventuality, the management reserves the right to withhold payment, either full or part for any time outstanding or not completed. Further, we reserve the right to surcharge the customer for any loss or damage to our equipment occuring during the hire of any of our equipment by the customer or his/her guest's misconduct or negligence. We will however strive to resolve any and all disputes reasonably and equitably.

All images of equipment and croupiers on our website have been taken from various parties, weddings & venues we have supplied our services to.
Our Service is fully compliant with the Gambling Act 2005.   Copyright© 2008 The Funtastic Casino.